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Refund & Returns Policy
Last updated: May 3, 2026
We want you to be completely satisfied with your purchase. If you are not, we are here to help.
1
Returns
You have 7 days from the date of delivery to request a return. Items must be unused, in original packaging, and accompanied by proof of purchase.
2
Eligible reasons for return
Damaged or defective product upon arrival. Incorrect item received. Product significantly different from description.
3
Non-returnable items
Opened skincare products cannot be returned for hygiene reasons unless they are defective.
4
How to request a return
Contact our support team at support@abcskincare.com with your order number and photos of the item. We will respond within 1–2 business days.
5
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection. Approved refunds are processed within 5–7 business days to your original payment method.